The Growth in Paralegals and The Opportunities this presents to the legal services sector

Article
Amanda Hamilton, CEO of National Association of Licensed Paralegals
Amanda Hamilton

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By Amanda Hamilton, CEO of National Association of Licensed Paralegals (NALP)

An individual operating within the legal services sector is perfectly well aware of the increasing number of paralegals working within it.

These are not just wannabe solicitors, but many of them are individuals who wish to embark on a paralegal career in its own right.

The profession should embrace these individuals for many different reasons; partly because it is good for the individual solicitor’s practice to do so, and partly because it is good for the profession as a whole.

Here’s why…

Boost your profits and increase the services you offer

Taking on career paralegals with properly accredited qualifications can boost the economy of any solicitors’ practice. Whether the paralegal is employed, freelance or outsourced on an ad hoc basis or brought in to cover for a particular individual or on a specific project; paralegals utilised in this manner can boost productivity and reduce costs.

A properly qualified and trained paralegal workforce can very often integrate and assimilate documents and requirements at a greater speed than those who are non-paralegals. Many will have considerable expertise in specific areas which can be drawn on if required or may be utilised to offer additional services to clients. Imagine how this can boost productivity and profit?

Expertise

Paralegals are trained and educated to perform legal tasks. Some may have qualifying law degrees and others may have gained qualification via a different route, such as gaining NALP Paralegal Qualifications. Whichever is their chosen route doesn’t matter. Paralegals should be valued — after all they offer a valuable, professional service.

A qualifying law degree covers academic law and therefore someone having gained such a degree should not be considered superior to an individual that has gained a paralegal qualification such as the NALP Level 4 Diploma in Paralegal Studies, since the latter covers academic law as well as practice and procedural law. A law graduate does not necessarily have the monopoly over legal knowledge and procedure in comparison to a NALP Graduate.

The point is that both routes incorporate the study of law, so why differentiate?

Service low-fee clients — without using high-fee staff

Solicitors offering general legal services are quite often unable to assist clients at the lower end, such as small claims or tribunal matters. It is not financially viable to do so, but if they have teams of Paralegals on hand then perhaps such assistance can be offered via their firm — increasing the profits, and perhaps bringing in clients who will later need larger fee-paying services.

If solicitors feel that they do not wish to take advantage of the paralegal workforce in this manner, it will encourage and contribute to the growing numbers of paralegals working as paralegal practitioners within their own paralegal business. These paralegals are taking steps to offer assistance to such consumers at the lower end of the scale. This in itself is not a bad thing but it is a missed opportunity for solicitors. It’s important to recognise that the growth in paralegals is a counteraction to the lack of funding for consumers, and this fact should be acknowledged and welcomed rather than disregarded by the sector.

Future-proofing

There are many reasons why the paralegal workforce has grown at a terrific pace. Not least of course, is the lack of training contracts and pupillages which have aided the exponential growth. More importantly, it is the virtual eradication of legal aid that has affected access to justice for most consumers who cannot afford the fees of solicitors or barristers without such funding.

Paralegals are not only filling this financial gap but are also offering access to justice at a reasonable cost and fulfilling the objectives of The Legal Services Act by opening up competition in the legal sector.

By ignoring the role of paralegals, you are ignoring the future; the way the legal services sector is developing. By embracing Paralegals, you help to future-proof your practice.

Win-win

With many solicitors’ firms falling foul of financial restrictions within their business, the acceptance of a paralegal workforce makes logical sense. The opportunities available are there to be grasped with both hands and embraced, not feared, rejected and cast aside.

Embracing the paralegal workforce is a win-win for all concerned, for solicitors, the paralegals themselves, for the sector itself, and most importantly of all, the consumers of legal services.

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Amanda Hamilton, CEO of National Association of Licensed Paralegals
Amanda Hamilton

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