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NALP Code of Conduct and Ethics for Members

NALP Members' Code of Conduct and Ethics


1. NALP Paralegals shall, by their membership, covenant to observe the rules of conduct set out in this Code.

2. NALP Paralegals shall at no time represent him/herself to a client, solicitor, barrister, notary public, licensed conveyancer, chartered legal executive or other paralegal, court administrative personnel or member of the general public either expressly or impliedly by any legal description other than as a NALP Paralegal and referencing their level of NALP Membership i.e. Affiliate, Associate, Graduate, Fellow or Principal Fellow and whether or not they have a Licence to Practise issued by NALP

3. NALP Paralegals shall at all times be aware of what constitutes 'Reserved Activities' as defined by Section 12 of the Legal Services Act 2007 and shall not infer in any way that they are able to perform such activities. (See the NALP's Guidance for Paralegals Supplying Legal Services and Holding Out).

4. NALP Paralegals must discharge his/her duties at all times with honesty and integrity.

5. NALP Paralegals shall at all times work in a conscientious, diligent and efficient manner and will give loyalty to the firm/company/organisation for which s/he works and the Partners/Directors and other employees thereof.

6. NALP Paralegals have a duty to and will hold in strict confidence all information acquired in the course of their professional relationship concerning the business and affairs of their Client, the Firm or Principal for which or for whom they work or has worked in the past, and the clients or former clients thereof and will not divulge any such information to anyone unless expressly authorized or required by law to do so

7. NALP Paralegals will observe all relevant rules and laws regarding the presentation and safekeeping of the property of any client entrusted to them or their firm or Principal.

8. NALP Paralegals will actively assist in maintaining the integrity of the legal profession in general and the Paralegal Profession in particular and will do nothing to bring them into disrepute.

9. NALP Paralegals’ conduct towards their Clients, Principal, colleagues at work and the clients of the firm together with other members of the legal profession should be characterised by courtesy and good faith at all times.

10. Any business cards used by a NALP Paralegal shall include the name of his employer (if relevant) and specify the level of NALP membership the paralegal has.

11. NALP Paralegals working within law firms should ensure that they and their subordinates are familiar with the provisions of The Solicitors Practice Rules and The Solicitors Accounts Rules together with the Law Society's Guide to the Professional Conduct of Solicitors including any amendments thereto.

12. NALP Paralegals must keep clients effectively informed of the true progress of any transaction, matter or action with which he is dealing and will not in any way intentionally mislead a client regarding any aspect thereof.

13. NALP Paralegals must inform their employers of any conflict of interest that might arise concerning the Paralegal or any personal interest that the Paralegal may have in any matter in which he is dealing.