In the Press | Transparency within the Legal Sector

News
Amanda Hamilton, CEO of National Association of Licensed Paralegals
Amanda Hamilton

Transparency must include the status of the individual or organisation offering the service, fees that will be charged for each service offered, any potential conflicts of interest and any complaints procedure.

For example, it would be misleading to state that ‘we are a government recognised professional body’ when in fact what it is really being stated is that ‘we were incorporated by a government body – companies House’. It’s clear how vague or disingenuous language can mislead in this real-life example….

We, as an industry, need to ensure that all statements made on websites have clarity and cannot be interpreted by making assumptions. The difficulty is how to monitor and police such statements…."

NALP's CEO Amanda Hamilton discusses why we need transparency within the Legal Services Sector to protect consumers. 

Published in The Barrister 

 

Share
Amanda Hamilton, CEO of National Association of Licensed Paralegals
Amanda Hamilton

Other news

News

Biggest ever National Paralegal Day celebrations took place 8th Nov at the House of Commons

The National Association of Licensed Paralegals (NALP) hosted the biggest ever National Paralegal Day celebrations at the House of Commons in London on Wednesday 8th November 2023. The Jubilee Room...read more.

News

What NALP examiners are looking for when grading your exam papers (video)

 NALP webinar – What NALP examiners are looking for when grading your exam papers Our Patron, Amanda Hamilton, talks about the key things our examiners are looking for when...read more.

Articles

Four of the most glamorous paralegal jobs

Being a paralegal may not sound glamorous at first, so you might be surprised to learn that paralegals work in a variety of fields, including some of the most sought-after...read more.

Articles

How Paralegal help their clients through the stages of going to Court

When a Licensed Paralegal Practitioner has been assisting a client with their legal matter, there are times when seems inevitable that the case cannot be resolved. It may become necessary...read more.

Members Only

Setting up your own paralegal practice (video)

 NALP webinar – top tips on what you need to consider when setting up a new paralegal practice Four of the senior team at the National Association of Licensed...read more.